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I wanted to let you and CESAR ROMERO know that he, like all of your technicians/specialists/mechanics/installers, is also the best.
He not only repaired my hot water heater quickly and efficiently, but he also took the time to carefully make sure everything was working properly, patiently explain what he was doing, and even left the area as it was before the overflow.
Thank you for your continued service over 20 years and reminding me why my contract with B&B is almost priceless. It is good to know that you are ALWAYS there when I need you.

Customer - Rockville, MD

Dear B&B,

I had my semi-annual inspection today. Joan Almonte was the assigned tech. He arrived promptly at 8:30 am, was courteous and expeditious in his work. He explained clearly the corrections that he recommended. I give him high marks.

Warm Regards,

Mary C. Silver Spring, MD

Jeff serviced our equipment last Thursday, March 15. He was efficient, thorough, and personal. He answered my questions patiently and to my satisfaction. He is welcome to return to again meet our needs for quality service.

Lionel E.- Kensington, MD

Could not ask for anyone to be more professional or respectful. Super representatives for your company.

Shirley, M. Bel Aire, MD

We love B&B Air. Our unit lasted 23 years because they maintained it well! Always friendly, and we never feel that we're taken advantage of.

William V. - Middletown, MD

We want to acknowledge the wonderful work of Daniel, Manuel, and Tommy C. They arrived on time each day and completed the work on time. They were very neat and made sure our floors and carpets were protected. These gentlemen also always had their masks on and respected our request to enter the work area through a back door rather than come through the house. When they were finished, they made certain we understood the new thermostats. They left their work area in our home and their work area outside in pristine shape.
In short, we are very pleased with the quality of the work performed by Daniel, Manuel, and Tommy C.

Harri K. - Bethesda, MD

I have used B&B for years, and recommend them to friends and neighbors. The service manager, Chris, is one of the most knowledgeable and courteous people ever!

Cecelia M. - Vienna, VA

From my initial late night emergency phone call, AJ was consistently courteous. He kept me appraised of my options, and the progress of the entire installation.

Michael J. - Ellicott City, MD

Very pleased with how polite he speaks and explains everything. Excellent Technician and great representative for the company!

Marilyn D. Laurel, MD

Both Installers were professional, worked diligently to get the furnace installed quickly and safely. Great work!

Katherine W. - Silver Spring, MD

I wish to commend the crew for a great job. They were thoroughly professional and knowledgeable, completed the job on time, and left everything in neat shape.

Ken O. - Potomac, MD

We serve Rockville, MD, VA, and Washington, DC

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